Mediation is a process for resolving conflict. It is an alternative to court. 

Mediation is:

  • voluntary
  • private
  • confidential.

The parties have sole control over the outcome. Mediation is often used when parties to a conflict have failed to work the issue out for themselves.  Mediation is about cooperative problem-solving.

Mediation is a process that involves a mediator, who is appointed by both parties, to help the parties find common ground and reach a mutually agreeable outcome, if possible. Mediators are neutral, impartial professionals. Mediators do not provide legal advice.