How do you make a complaint against the RCMP?
You make a complaint to the Civilian Review and Complaints Commission for the RCMP (the Commission), or at an RCMP detachment. The Commission is an independent federal agency that deals with complaints against the RCMP. The Commission is not part of the RCMP, and is neutral. The Commission works in English and French. It also offers interpretation services for other languages. Click here to download an information brochure.
You can make a complaint by phone, by fax, by mail or online.
By phone—call the Commission at its toll-free number: 1-800-665-6878. Its TTY toll-free number is 1‑866-432-5837. They are open Monday to Friday.
Online—on the Commission’s website, using this form.
By fax or mail—use the form on the Commission's website and fax it to 604-501-4095, or mail it to:
Civilian Review and Complaints Commission for the RCMP
National Intake Office
PO Box 88689, Surrey, BC V3W 0X1
Make your complaint as soon as possible after an incident, while memories are fresh and evidence is still available. The law requires that a complaint be made within one year of an incident. The Commission may extend that time period in certain circumstances if there are good reasons to do so.
In most cases, the Commission sends a complaint to the RCMP for investigation. In certain circumstances, the Commission can investigate the complaint itself. The RCMP investigates your complaint and then reports in writing to you. If you are satisfied with the report, that’s the end of the process.